client praise: kevin…

i love hearing how my clients feel after working with me…not in a “i need to hear how wonderful i am…” but more about what the clients picked up on…through our time together…it is always different…but it is always inspiring…

one of the greatest things about my job…is witnessing my clients see in themselves…what i already saw…because truly…it doesn’t matter what i see…until they see AND feel it for themselves…

this client praise was different…in that kevin was not my direct client…but he was the one i was working with at the store with my client…here was his interpretation of the evening…

I work at Nordstrom in Palo Alto, and recently I had the opportuntiy to watch Elena as she was working with a new client. Elena was great, she navigated the sales floor like a pro, with a sharp eye with such attention to detail, it was fun to watch. Elena’s style (no pun intneded) was to showcase a variety of choices, remaining sensative to price, but unwaivering to style. At the end of the appointment, she outfitted her client with great items that will be in his wardrobe for years to come!

unfortunately, last time i spoke to kevin…he told me that he was no longer working there…which is a crying shame…because he was everything that i look for when working with a sales person at a store…

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

follow along

  • today’s beautiful floral arrangement is a combination of flowers from my mamacita’s yard and mine...it truly makes me happy having fresh flowers in the house while sheltering in place.. what is bringing you joy?
  • when you’ve been sheltering in place - and only wearing slippers on your feet...then have a big outing (putting out the trash bins) and shoes feel strange...
  • welcome april...while we are still in the midst of this horrific Covid-19....there is still so much to be grateful for...I am thankful for all those working the frontlines to keep us safe...I’m thankful for food and warmth in my home...I’m thankful for family and friends who continue to check in on me...I’m thankful that April will bring showers and beautiful flowers... most of all... I’m thankful for my God who gives me peace every single day...stay safe out there! 💕
  • please meet fiona...she sits in my kitchen...and makes me smile.. if you look close you will see that she is made completely out of old kitchen teapots, pans etc...I got her years ago at a women’s conference...and unfortunately misplaced the vendors contact info...
  • when you drop off some food at your parents doorstep...and your mamacita has left you a pretty surprise from her yard...grateful for the simple things...and a fabulous color combination...
  • thankful for a new month of fashion magazines to devour...